U.S. Rack, Inc. Company Philosophy
MISSION
The mission of U.S. Rack is to provide safe, reliable, and competitively priced
automotive accessory products that meet the needs and expectations of consumers.
VISION
A dynamic and financially sound company that provides safe and reliable products
for the world market by meeting the demands and expectations of consumers at
competitive prices. A socially responsible company that respects and promptly responds
to the needs of its customers, commercial partners, and employees. A growing company
that through exceptional leadership and institutional practices adheres to its core values as
it continuously evolves to meet the ever-changing demands of the 21st century market place.
PHILOSOPHY
The most successful companies of the future will continue to be those that leverage the
talents of its employees to provide excellent products and services that meet consumer
demands at fair prices. To accomplish this in the 21st century is far more complex than
in the past. U.S. Rack will continuously apply a full array of sound business techniques
and tools to identify consumer needs, develop new offerings, manufacture, package, and
deliver products reliably and efficiently, and market effectively. All of these must be
accomplished in a manner consistent with the core values of the Company.
CORE VALUES
| • Integrity - |
Leaders treat employees in an open, forthright, and lawful manner.
Employees forthrightly and lawfully to meet all legitimate customer needs. |
| • Respect - |
Leaders respect the needs and talents of its employees. Employees treat customers with courtesy and concern especially in adverse situations. Employees treat each other with respect and professionalism. |
| • Teamwork - |
Leaders encourage a healthy atmosphere of cooperation and interdependence among employees.
Employees cooperate always to accomplish key tasks and when conditions warrant accomplish tasks without regard to rigid job descriptions. |
| • Agility - |
Leaders act promptly and flexibly to anticipate changes and react to opportunities in the market and then provide employees with clear direction to act.
Employees are flexible and rapidly adapt to new demands and situations. |
| • Communication - |
Leaders clearly communicate company values, goals, and objectives and train employees in related operations. They provide employees mission-oriented orders with sufficient detail to ensure that employees know what must be accomplished but proscribe how the task must be accomplished only when necessary.
Employees strive to understand the values, goals, and objectives of the company and keep leaders informed of their plans and the status of operations; they also seek to understand customer needs and keep them informed on the status of their orders. |
| • Enlightened Self Direction - |
Leaders provide employees maximum flexibility in accomplishing their jobs. Employees employ sound judgment to make decisions at the lowest possible level. If employees are unsure of how to proceed, they should check with higher level authority, but should seek to understand what leaders expect so they can act on their own initiative whenever practical. |
| • Initiative - |
Leaders and employees continuously seek improvement and proactively anticipate problems then promptly act to solve them. This is vital in all areas of endeavor but is particularly critical in the areas of safety and quality control, which take precedence over all other operational considerations. |
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