U.S. Rack
We build North America's Finest Truck Racks
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U.S. Rack Merchandise Return Information

Merchandise Return Policy

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1.888.877.2257
(1.888.usracks)
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US Rack Merchandise Return Policy
Most Truck Racks from U.S. Rack, Inc. ship free in the lower 48 United States!

Merchandise Return Policy

U.S. Rack, Inc products are warranted for a period of 1 year against all defects in structural materials and workmanship provided that they are assembled, installed, and used in accordance with all manufacturer's specifications and instructions. Powder coated racks can not be warranted against rust. Merchandise must be returned in the original box with original packaging or in similar manner to prevent damage.
Returns and Refunds:
1. If the product shipped has missing or defective components, U.S. Rack may first send the customer new components to solve the problem. If after receiving the replacement components, the product is still defective, the customer may call and request that U.S. Rack schedule a return pick-up of the product. After the product has been returned and shown to have a significant defect, the customer will be refunded the entire purchase price including shipping.

2. If customer wishes to return the product for reasons other than a mechanical defect, for most products the customer may call and request that U.S. rack schedule a return pick-up of the product. After the product has been returned U.S. Rack will refund the customer's purchase price minus the standard shipping charges listed on www.ups.com or www.fedex.com for both directions and minus a 15% restocking fee to cover processing, handling, and repackaging costs. U.S. Rack may also deduct the fair value to repair any damage to the product not caused by U.S. Rack.

3. All U.S. Rack products are packaged and shipped in excellent condition. Although U.S. Rack products are metal, in rare cases structural damage affecting function can occur during shipping. Products such as our heavy duty truck racks that are custom made or made to order are not returnable except for mechanical defects. In the case of mechanical defects or damage during shipping U.S. Rack will be happy to replace damaged components free of charge and ship via ground. Cosmetic damage such as scratching occurs more frequently during shipment. Such minor damage is beyond the control of U.S. Rack and U.S. Rack cannot be responsible for it. Luckily, such damage can usually be remedied by rubbing or by applying black touch-up or spray paint. A request for return because of cosmetic damage is governed by paragraph 2.

4. When products are shipped by freight (common carrier) products are generally shipped to commercial addresses in commercial areas based upon the freight company’s definition of what a commercial address is. Special services such as notification calls before delivery, providing a truck with a lift gate, re-delivery, and especially delivery to residential addresses are generally available for an additional charge. If the freight company delivers such services, the customer alone is responsible for those charges, not U.S. Rack. We will order the services that the customer tells us are needed; any additional charges that may later accrue will be charged back to the customer.

U.S. Rack, Inc.
2850 Falcon Drive
Madera, CA 93637
Toll Free: 1.888.877.2257 (1.888.usracks)
Fax: 1-559-661-3053

 

U.S. Rack, Racks, Madera, CA

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For our friends who will be transporting kayaks and canoes, U.S. Rack, in cooperation with Paddling.net, provides the below nationwide map of launch sites
Paddling.net Map
Map courtesy of Paddling.net

 

Custom Hitch Frames made by Veterans

Custom Hitch Signs - www.builtinamericabyusveterans.com

 



Product Quick Links listed Alphabetically


TRUCK RACKS: 
   

    Access Tonneau Cover
        Model 2011-A . . . call for pricing
    Adarac Truck Rack
        Model Series: 2010-A, From $449.00 delivered
    Atlas Truck Rack
        Model Series: 2012-1, From $1595.00 
    Avalanche Truck Rack
        Model Series: 2012-P, From $269.00 delivered
    BACKRACK™
        Model Series: 2009-BR, From $269.00 
    Bike Racks
        Model Series: 2012-Y, From $169.00 delivered
    Buddy Heavy Duty Truck Rack
        Model Series: 2013-5, From $1295.00 
    Canoe Carriers
        Various Models
    Canopy Truck Rack
        Model Series: 2002-1, From $309.00 delivered
    Clipper Rack
        Model Series: 2013-2, From $699.00 delivered
    Cradle Motorcycle Carrier
        Model Series: 2001-4, From $299.95 delivered
    CrossTopper Rack
        Model Series: 2013-3, From $199.00 delivered
    Dual Truck Rack
        Model Series: 2009-3, From $399.00 delivered
    Extend-A-Truck' Rack 
        Model Series: 2008-E, From $149.00 delivered
    Fifth Wheel Heavy Duty Truck Rack
        Model Series: 2010-4, From $899.00 delivered
    Galleon Stake Pocket Truck Rack
        Model Series: 2011-3, From $749.00 delivered
    Grip Motorcycle Carrier
        Model Series: 2003-1, From $299.00 delivered
    Hawaiian Sawhorse Truck Rack 
        Model Series: 2003-3, From $299.00 delivered
    Honda Ridgeline Rack by Van Tech
        Model Series: 2014-P, From $649.00 delivered
    Job SIte Heavy Duty Truck Rack
        Model Series: 2015-1, From $1495.00 
    Kayak Carriers
        Various Models

    Kayak Trailer
        Model MPG400
    Paddler's Rack
        Model Series: 2010-1, From $379.00 delivered    
    Rail Truck Rack
        Model Series: 2007-2, From $399.00 delivered
    Rail Truck Rack 2
        Model Series: 2007-2, From $679.00 delivered
    Rambox Truck Rack
        Model Series: 2014-P, From $469.00 delivered
    Ratchet Straps
        Model 2006-RST
    Ridgeline Rack One
        Model Series: 2010-6, From $469.00 delivered
    Ridgeline Rack Two
        Model Series: 2010-7, From $489.00 delivered
    Ridgeline Rack Three
        Model Series: 2010-8, From $749.00 delivered
    Ridgeline Rack Four
        Model 2012-2

    Saddle up Pro
        Model 2016-MSU

    Schooner Stake Pocket Truck Rack
        Model Series: 2011-2, From $549.00 delivered
    Side Mount Ladder Truck Rack
        Model Series: 2002-5, From $259.00 delivered
    Sidewinder Truck Rack
        Model Series: 2007-4, From $309.00 delivered
    Sport Trac Rack
        Model Series: 2009-3,  From 499.00 delivered
    Stake Pocket Truck Rack 
        Model Series: 2005-3, From $499.00  delivered
    Super Clamps
        Model 2006-2
    Truck Cap Truck Rack
        Model Series: 2010-2, From $489.00 delivered
    Turbo Truck Rack
        Model Series: 2008-T, From $49.00 delivered
    Vanzin Medium Duty Truck Rack
        Model VSN

    V-Rack Truck Rack
        Model Series: 2011-4, From $299.00 delivered
    VersaHaul Motorcycle Carrier 
        Model Series: 2011-V, From $499.00 delivered
    Wildcatter Heavy Duty Truck Rack  
        Model Series: 2013-4, From $1795.00 
    Windstreamer Truck Rack
        Model Series: 2010-3, From $499.00 delivered
    Work Horse Truck Rack
        Model Series: 2015-3, From $1345.00 



ACCESSORIES:

     Bedliner Kit
        Model 2003-BK  
     Bow and Stern Tie-down Kit
        Model 2011-MPG
     Ratchet Straps
        Model 2006-RST
 
     Roof-Top Canoe Carrier Kit
        Model MPG-156
     Roof-Top Deluxe Kayak Carrier Kit
        Model MPG-152
     Saddle Up PRO
        Model 2016-MSU
     Super Clamps
        Model 2006-2
     The BIG FOOT PRO Canoe Carrier
        Model 2012-MPG
     The CANOE ELEVATOR
        Model 2006-CH
     The J-PRO 2 Kayak Carrier
        Model 2011-MJP
     The Seawing Kayak Carrier
        Model 2006-MSW
    
 Utility Bag
        Model 2006-UB
     Wall Hangers
        Model 2006-WH




Product Quick Links listed by Model Number
    
   
Model EX2
     
  Extend-A-Truck' Rack Hitch mounted Rack 
   Model MPG-15
        Malone Roof-Top Foam Canoe Kit

   Model MPG-152
        Malone Roof-Top Foam Kayak Kit
   Model MPG400
        Kayak Trailer
   Model VSN
        Vanzin Overhead Ladder Rack
   Model 2001-4
        Cradle Motorcycle Truck Rack
   Model 2002-1
        
Canopy Truck Rack
   Model 2002-5
        Strong Ender Side Mount Ladder Rack
   Model 2003-1
        Grip Motorcycle Carrier
   Model 2003-3
        Hawaiian Sawhorse Truck Rack

   Model 2005-3
        
Stake Pocket Truck Rack
   Model 2006-CH
        Canoe Elevator
   Model 2006-MSW
        Malone Sea Wing Kayak Carrier
   Model 2006-RST
        Ratchet Straps (15 foot)
   Model 2006-UBR
        Red Storage/Utility Bag
   Model 2006-UBB
        Blue Storage/Utility Bag
   Model 2006-2
        Super Clamps
   Model 2007-2
        Rail Truck Rack
   Model 2007-2(X)
        Rail Truck Rack 2
   Model 2007-4
        Sidewinder Ratchet Ladder Rack
   Model 2008-TR
        Turbo Truck Rack
   Model 2009-BR
         BACKRACK™ and Safety Rack
   Model 2009-3
         Dual Truck Rack
   Model 2009-3(ST)
        
Sport Trac Rack
   Model 2010-A
         Adarac Truck Rack
   Model 2010-1
         Paddler's Rack
   Model 2010-2
         Truck Cap Truck Rack
   Model 2010-3
         Windstreamer Truck Rack
   Model 2010-4
         Fifth Wheel Heavy Duty Truck Rack
   Model 2010-6
         Honda Ridgeline Truck Rack One, sport
   Model 2010-7
         Honda Ridgeline Truck Rack Two, Alum.
   Model 2010-8
         Honda Ridgeline Truck Rack Three, O/Cab
   Model 2011-A
         Access Tonneau Cover
   Model 2011-MBL
         Malone Bow Line (separate)
   Model 2011-PJP2
         Malone J-Pro 2 Kayak Carrier
   Model 2011-VH
         VersaHaul Motorcycle Carrier
   Model 2011-2
         Schooner Stake Pocket Truck Rack
   Model 2011-3
         Galleon Over-Cab Truck Rack
   Model 2011-4
         V-Rack Bumper Mounted Truck Rack
   Model 2012-MPG
         Malone Big Foot Pro Canoe Carrier
   Model 2012-P
         Chevy Avalanche Truck Rack
   Model 2012-Y
         Bike Racks by Yakima
   Model 2012-1
         Atlas HEAVY DUTY Truck Rack
   Model 2012-2
         Honda Ridgeline Truck Rack 4, Tailgate
   Model 2013-2
         Clipper Aluminum and Stainless Rack
   Model 2013-3
         CrossTopper Alum. Truck Topper Rack
   Model 2013-4
         Wildcatter COMMERCIAL GRADE Rack
   Model 2013-5
         Buddy Heavy Duty Overhead Ladder Rack
   Model 2014-P3300
         Honda Ridgeline Truck Rack by Van Tech
   Model 2014-P3510
         Dodge Ram Box Truck Rack
   Model 2015-1
         Job-SIte Forklift Accessible Truck Rack
   Model 2015-3
         Heavy Duty Work Horse Truck Rack
       


Helpful Local Site Links



Features Common To Most Of Our Truck Racks

  • Truck racks are easy to install or remove: In less than 10 minutes, one  person can install any rack. (Overhead Ladder rack may take 2 people).

  • No cutting or drilling is needed to install our truck racks: Reliable clamping systems secure each truck rack without drilling ugly holes in your truck bed rails. (The Overhead Ladder Rack may also be permanently mounted if drilling is preferred. Limited drilling required for Ladder and Canopy Racks.

  • Perfect, padded fit: Adjustable span design fits most trucks....rubbery pads protect truck bed rails. (Overhead Ladder rack is built to customer specifications).

  • Tough powder coat finish: Available in satin black.

  • Compact storage: All truck racks disassemble easily and stores compactly anywhere. (The Overhead Ladder Rack disassembles into 3 pieces, the upper basket and 2 sets of legs).

  • Warranty: U.S. Rack products are warranted for a full year. See warranty information.

  • Easily order by phone:
      U.S. and Canada: - 1.888.877.2257 ( 1.888.usracks )

 
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